Troubleshooting

This page will help you resolve common issues with ACI Beam Designer.

Topics to Cover

Installation Issues

• Installation fails or hangs
• Missing dependencies on Linux
• macOS security warnings
• Permission errors

License Issues

• License activation fails
• "License expired" errors
• Offline license validation
• Multiple device issues

Performance Issues

• Slow startup
• Analysis takes too long
• UI responsiveness
• Large project performance

Import/Export Issues

• STAAD Pro clipboard import fails
• PDF generation errors
• Excel export problems
• Project file won't open

Design Issues

• Unexpected design results
• Code check failures
• Reinforcement layout issues
• Load combination errors

UI Issues

• Panels not displaying correctly
• Visualization rendering problems
• Missing toolbar buttons
• Font size issues

Content coming soon